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Infographics: Human relations and experience at the heart of tomorrow’s trade

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The 2017 Shopper Observer Havas Paris, in partnership with Paris Retail Week, unveils the 4 new trends observed in France and around the world.

The 2017 Shopper Observer Havas Paris, in partnership with Paris Retail Week, unveils the 4 new trends observed in France and around the world:

  • The new convenience: from store comfort to extreme fluidity
  • The new e-commerce standards: from website to messaging
  • Differentiation: from the offer to employees
  • Commercial efficiency: from hard to soft selling

Download the infographics "Human relations and experience at the heart of tomorrow’s trade"

Infographics Live Retail 2

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Paris Retail Week is:

  • Sept. 2017
  • Sept. 2018