The business issues honored on September 26 :
- #SUPPLYCHAIN - Mentor : Sébastien HOSPITAL, Leader Supply Chain, MOBIVIA GROUP
- #CROSSCANAL - Mentor : Estelle CHAUSSAVOINE, Omnichannel manager, CLUB MED
[10h30 - 11h30] CONFERENCE #SUPPLYCHAIN
URBAN LOGISTICS: SERVICE AND SOCIAL CHALLENGE
Faster delivery, optimisation of stocks and flow of goods, urban logistics can now offer numerous advantages in terms of service and also contribute to a CSR approach thanks to the reduction of CO2 emissions, noise pollution and lower fuel consumption. Insights into the world of urban logistics.
[12h00 - 12h30] - KEYNOTE INTERNATIONALE - FROM ONLINE SHOE RETAILER TO THE STARTING POINT FOR FASHION : 11 YEARS OF ZALANDO
In this presentation, Director of Southern Europe at Zalando, Riccardo Vola, will dive into what it means for Zalando to become The Starting Point for Fashion and Lifestyle in Europe. The platform currently has 28 million customers across 17 markets. Riccardo Vola explains how this has been made possible and how the company will continue to grow in the future.
![]() | Riccardo VOLA Director Southern Europe, ZALANDO |
[12h30 - 13h30] - KEYNOTE – CHECKPOINT SYSTEMS

The essential of the retail's futur
Brands and stores must reinvent themselves. Customers are always waiting for more of the stores. What are the key elements that will enable them to win new customers and especially to retain them? A surprising customer experience? A salesman able to answer all the questions? A product at the right price, available at the right time?
![]() | Rodrigue SIMI DJOMOHead of RFID Solutions & Connected Solutions, CHECKPOINT |
[14h00 - 14h30 ] TALK #CROSSCANAL
OMNICHANNEL STRATEGY: EVERYTHING STARTS WITH AN AGILE ORGANISATION !
A high performance omnichannel strategy depends on companies' capacity to "grow" their digital offering by drawing on the know-how and expertise of physical networks. Similarly, to develop traffic and turnover in store, it is essential to draw on the "power" of digital.
An approach which requires a prior reorganisation of internal mindsets and "agile" Information Systems. Exchange of best practices.
![]() | With our Mentor : Estelle CHAUSSAVOINEOmnichannel manager, CLUB MED |
[14h30 - 15h30] - KEYNOTE FACEBOOK

ZERO FUTURE FRICTION : A FRICTIONLESS SHOPPING
[15h30 - 16h30] CLOSING CONFERENCE
USA, EUROPE, ASIA: WORLD RETAIL TRENDS
The year has seen a wealth of innovations, the development of new brands and original concepts.
What does the future look like for the retail sector, what are the trends to look out for, what concepts can we apply to our own business?
Laetitia Faure, founder of Urban Sublime and Isabelle Musnik, founder of Influencia assess the major trends of the sector and their personal favourites from all four corners of the world.
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