Frequently Asked Questions

New ! The Paris Retail Week chatbot is upcoming ! it will answer to all your questions to facilitate your visit. Pretty soon available on Facebook...

  1. 1 General
  2. 2 About your visit

1. General

What are the dates of the show? Fermer

The next edition of Paris Retail Week will be held from Tuesday 19 to Thursday 21 September 2017.

Opening hours:

  • Tuesday, September 19th: 9:30 am to 6:30 pm
  • Wednesday, September 20th: 9:30 am to 6:30 pm
  • Thursday, September 21st: 9:30 am to 5:00 pm

More information

Where will the show take place? Fermer

The next edition will take place in the Pavilion 7.3 of the Paris Porte de Versailles exhibition center.

More information 




Do I need to order my visitor badge before the show? Fermer

It is highly recommended to apply for visitor badge before the show.

This will make you not only save time at the exhibition entrance but also enables you to visit the exhibition at no charge.

Any visitor without a badge at the entrance of the show will have to pay 50€ (all tax included) to enter the exhibition.

Ask for your free visitor badge, by clicking here.

How much does it cost to visit the exhibition? Fermer

Any visitor can pre-register to visit the exhibition free of charge.


Ask for your free visitor badge

Any visitor not registered and not in possession of a visitor badge will have to pay 50€ (all tax included) at the entrance of the show.

I did not receive my visitor badge... Fermer

All the visitors' badges are electronic: you will receive a confirmation email including your e-badge as attached PDF.

If you did not receive the email, please check your spams.

You can find and re-print your visitor badge directly in your Personal area, whose login and password were given at the registration confirmation step and in the confirmation email.

If you cannot find your password, you can reset clicking on "forgotten password?".

In case of persistent problem, please contact [email protected].

How may I obtain my invitation letter for my visa? Fermer

Click here to check the information regarding the invitation letter request process.

Is there a group rate? Fermer

No, there is no group rate. Each visitor will be able to register individually and free of charge.

How can I get to the show? Fermer

There are several transports options to come to the show: by train, by plane, by public transports, by car, by taxi. 

Check the transports options

Is it accessible for disabled visitors? Fermer

The Paris Porte de Versailles exhibition centre is equipped to host disabled guests. Electric wheelchairs* are available for disabled visitors for the duration of the visit, and all car parks have parking spaces for people with reduced mobility.

For more information, please contact the Paris Porte de Versailles Information Desk at +33(0) 1 40 68 22 22.

* Limited availability and against a deposit of your ID card.

Is there any cloakroom? Fermer

A cloakroom is available at the entrance of the exhibition. The rate is 2€ per item.

Please note: The cloakroom is free for visitors with a Honour Guest or VIP badge.

2. About your visit

What is the schedule of the exhibition? Fermer

Here are the opening hours of the 2017 edition of Paris Retail Week:

  • Tuesday, September 19th: 9:30 am to 6:30 pm
  • Wednesday, September 20th: 9:30 am to 6:30 pm
  • Thursday, September 21st: 9:30 am to 5:00 pm

Where can I find the show guide? Fermer

You will find the PARIS RETAIL WEEK 2017 official show guide at the entrance of the show.

Free while stocks last.

How to get in touch with other visitors during the show? Fermer

The Paris Retail Week app allows you to identify the other professionals attending the event and make contact with them.

You will be able to fill in your profile information so that other users can also identify you during the event.

To use this networking service, you can download the Paris Retail Week app for free.

Can I visit the show with children? Fermer

As a professional show, there is no creche or dedicated area for children.

Can I still get the E-Commerce Paris or the Equipmag official catalogues? Fermer

The 2016 official catalogues of E-Commerce Paris and Equipmag are no longer available.

You can check the 2016 exhibitors' list online:

Equipmag 2016 exhibitors

E-Commerce Paris 2016 exhibitors


Paris Retail Week is:

  • Sept. 2017
  • Sept. 2018