28.29.30
SEPT 2021

PARIS EXPO
PORTE DE
VERSAILLES

Temps fort Paris Retail Week

Thursday 30 September

Discover the programme of the plenary conferences on Thursday, 30 September on the following topics: #Logistics; #CommerceOmnicannal!

[10h00 - 10h10]: INSIGHT STUDY FEVAD + KPMG

Description: As the share of the digital in distribution grows at an accelerated rate, e-commerce players, and in particular historical distributors with a physical sales network, need to boost their operational model with both new and traditional skills that they must attract, develop and retain. Employment: a key differentiating factor in a rapidly changing sector! 

S Durand

Sébastien Durand, Responsable offre commerce unifié, KPMG 

 

[10h10 - 10h30] : FEVAD INSIGHT ROUNDTABLE + KPMG

P Cannet

Pierre Cannet, Fondateur – Blue-Search Conseil 

S Durand

Sébastien Durand, Responsable offre commerce unifié -  KPMG 

D Lamy

David Lamy, DRH – La Redoute 

R Roulleau

Romain Roulleau - Chief marketing, digital & customer officer -   Kingfisher France 

Marc Lolivier, Délégué Général de la Fédération e-commerce et vente à distance (FEVAD)
Marc Lolivier, Délégué Général de la Fédération e-commerce et vente à distance (FEVAD)

Marc Lolivier, Délégué Général - FEVAD

[10h30 - 11h00] : KEYNOTE ZALANDO

Description: Open to Grow - How to think and act more integrated in a changing retail landscape.

Open to grow means being open to new possibilities, a new mindset. The state of the retail industry has changed. It's become more important than ever to create new connections between physical and digital, to think integrated, and look for new partnerships for the next chapter in retail. Vice President Direct to Consumer at Zalando, Carsten Keller, explains how Connected Retail by Zalando enables both small and large physical stores to easily access online orders from the millions of customers who shop at Zalando and grow their business across channels. 

C Steller

Carsten KELLER, Vice-Président Direct-to-Consumer, Zalando SE  

[11h00 - 11h30] : KEYNOTE MANGOPAY

Description: Marketplace: Feedback - How does La Redoute continue to grow ? 

How can you get and maintain a technological and competitive edge in a constantly changing world ? Find out how La Redoute, leader in French style and a digital French success story, strengthened its brand development in France, with the support of Mirakl and MANGOPAY, and accelerated its international presence while improving the user experience for sellers and customers. 

R Ghergu

Roxana GHERGU, Head of Customer Success, MANGOPAY 

L Cassina

Luca CASSINA, Executive Vice President Customer Success EMEA, MIRAKL 

V Cotte

Vincent COTTE, Director Marketplace, Business Development & Outlet , LA REDOUTE 

[11h30 - 12h00] : INSIGHT INFLUENCIA + URBAN SUBLIME

Description: Retail Inspirations - Tomorrow's new formats & business models.
Diversification, digitalisation, relations: stores are undergoing a revolution! Or, how the most inventive brands have renewed themselves during the crisis. A 45-minute world tour of the best on/offline initiatives that are inspiring tomorrow's retail.

I Musnik

Isabelle MUSNIK
Co-founder
INfluencia

L faure

Laëtitia FAURE
Founder
Urban Sublime

[12h00 - 12h30] : KEYNOTE AKENEO

Description: Shopping experience, product information and brand image: what do your consumers expect?   

 According to an OpinionWay consumer study led by Akeneo in early 2021, 4 out of 5 French people abandon their plans to purchase if they are not convinced by the product information. This product data, sometimes neglected, has a real impact at every stage or touch point of the buying process. It must be considered as a strategic asset and a prerequisite in implementing convincing, omnichannel and agile customer experience. The results of this survey will be shared and put into perspective with the vision of Akeneo customers who are experts in product experience

E Koda

Emeric KODA, Sales Director Southern Europe, AKENEO 

[12h30 - 13h00] : KEYNOTE RAPYD

Description : Growing across borders. Key payments strategies to achieve global growth. 

Grow your international sales quickly and simply by offering a local payment experience to your customers. Enabling local payment options, local currency, and supporting local languages have proven to significantly reduce shopping cart abandonment.  
Rapyd’s fintech-powered payments platform delivers truly scalable business expansion so you can offer a local shopping experience in 100+ countries. 
We connect to local payment methods across the globe seamlessly and on a single platform so you can focus on growing your business. 
Join us to understand the challenges of cross-border expansion, learn how Rapyd can help you to achieve global growth for your business, and see some interesting use cases of successful global expansions. 

S Tal

Sares TAL, VP EMEA, RAPYD

[1h30-2h00] : KEYNOTE RISKIFIED

Description: Econfidence: A Two-Way Flow

Commerce is based on a reciprocal belief in the fulfillment of a promise. In an online context, to build up the confidence that all actors have in a human-not-present global system of exchange, multiple regulatory and security layers have been added over time. But do those layers really enhance mutual trust? Riskified investigated the question and would like to invite to you to explore the “eConfidence” concept together. Join us to understand how new technologies can help close the confidence gaps between online shoppers and merchants.

L Lachkar

Lisa LACHKARRegional Director France, RISKIFIED  

[2h00 - 2h30] : OMNICHANNEL COMMERCE MENTORING

Description: Omnichannel commerce: why it's essential to move towards physical retail.

 Over the last few months, Covid 19 has confirmed that physical retail is not dead, and it has also shown that online marketplaces are becoming increasingly saturated.  During this experience-sharing session, you will discover why digital retail has never needed its physical counterpart so much in order to cushion the impact of the exploding costs of customer acquisition. Why it is important to have diversified distribution channels and a differentiated and personalized e-commerce customer experience?

Claire Dollez

Claire DOLLEZ, Plenary Editorial CoordinatorParis Retail Week / Editorial Consultant, A CONTENT STORY

B Valensi

Bastien VALENSI
CEO & Founder
Cabaïa

[2h30-3h00] : KEYNOTE CHECKOUT.COM

Description: A new paradigm in retail: what impacts on your payment strategy and revenues ? 

 Since 2020, the world of retail has been marked by an accelerated digitalisation due to the health crisis. Today more than ever, it is crucial to adopt a resolutely offensive online strategy. Optimising the online payment experience and performance is part of this. Digital payments are a goldmine to exploit in terms of data. It is essential to collaborate with expert service providers capable of providing innovative solutions to improve the payment experience and make it a full-fledged conversion lever. In addition to creating value at the key stage of payment, merchants must be able to rely on Payment Service Providers to support them in this digitalisation dynamic and in their overall growth strategy.

I Lethu

Ingrid LETHUSVP Sales France & ItalieCheckout.com 

 

[3h00 - 3h00] : LOGISTICS MENTORING

Description: Supply Chain: how the health crisis has sparked new uses and methods.

COVID 19 has considerably changed business methods and processes, including those in the supply chain. Processes, recruitment, growth, hygiene... How was the "shock" of the first wave absorbed? What solutions have been adopted to help businesses respond to a highly fluctuating and unpredictable demand, all while controlling quality, costs and employee well-being?

Claire Dollez

Claire DOLLEZ, Plenary Editorial CoordinatorParis Retail Week / Editorial Consultant, A CONTENT STORY

T Freceno

Thomas FRECENON
COO
Bergamotte

C Rossigneux

Clément ROSSIGNEUX
Director of Operators
Quitoque

  

NB: programme en cours de réalisation 

 

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